Privacy policy

Privacy Policy

Effective Date: November 1, 2025

HeyJay LLC, doing business as Lit Lids (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding that information. By visiting lit-lids.com, purchasing our products, or interacting with us in any way, you agree to the terms described below.

Information We Collect

  • Contact details (first and last name, email, shipping/billing address, phone number, profile picture, social media account ID).
  • Order and payment info (purchase history, payment details via secure providers).
  • Account & communication data (newsletter, SMS, contact forms).
  • Giveaway/marketing submissions (entries, social handles, content).
  • Wholesale inquiries (company name, title, contact info).

We also collect automatic data via cookies (IP, browser, device, site activity).

How We Use Your Information

  • Process and fulfill orders, returns, and refunds.
  • Provide customer support and communicate about purchases.
  • Send marketing emails/SMS (opt-in only).
  • Manage giveaways, promotions, and surveys.
  • Improve our site, ads, and products.
  • Comply with legal obligations and prevent fraud.

Consent

By completing a purchase, signing up for marketing, or contacting us, you consent to our collecting and using your data. You can withdraw consent anytime by emailing hello@lit-lids.com.

Cookies & Tracking Technologies

We use cookies to enhance your experience, remember preferences, and measure marketing performance. You can disable cookies in your browser, but some features may not function correctly.

Sharing Your Information

We never sell personal data. We may share information only with:

  • Shopify (store host).
  • Payment processors (Shopify Payments, PayPal).
  • Shipping/fulfillment partners.
  • Analytics/marketing partners (Google, Meta).

Email, SMS & Marketing

We send marketing messages only if you’ve opted in. Unsubscribe anytime via the link in our emails, reply “STOP” to SMS, or email hello@lit-lids.com.

Your Rights (GDPR & CCPA)

You may request access, correction, deletion, or data portability. Contact us at hello@lit-lids.com. California residents may request details under the CCPA.

Data Retention

We retain data only as long as needed for our business, legal, and compliance purposes.

Security

We take reasonable measures to safeguard your information using encryption and secure storage. However, no online system is completely secure.

Minors

Our site is not directed to children under 13 (or 16 in the EU). If we inadvertently collect data from a minor, contact us to delete it.

Changes to This Policy

We may update this policy periodically. The revised version will appear here with a new effective date. Continued use of the site indicates acceptance of any changes.

Contact Us

HeyJay LLC (dba Lit Lids)
Portland, Oregon, USA
Email: hello@lit-lids.com